Sr. Technical Writer

Company: Tesla, Inc.
Location: Palo Alto
Posted on: March 6, 2025

Job Description:

Full-time, career position in the automotive Technical Publications department as a Technical Writer on the Owner's Manual team. This team is responsible for documentation of owner-facing information including Owner's Manuals, Warranties, Emergency Response Guides, and Safety Information Guides. The documents are delivered in-print, in-vehicle, and/or online (depending on the deliverable).What You'll Do

• Gather information and requests from, and foster excellent working relationships with, subject matter experts (such as engineers, quality assurance, software developers, product managers, and technicians)
• Consider all aspects of a document request. Anticipate potential downstream issues that were not considered by others
• Develop new and/or revise existing content as necessary and on-time, based on the request
• Work closely with team and manager to triage workload and priorities, while keeping track of upcoming delivery dates
• Work closely with Firmware and Program Management teams to keep track of upcoming changes and release dates (Project Management)
• Ensure content is accurate (for example, validate information accuracy, peer review others' content, and follow review processes)
• Strategize and implement process improvements, for both documentation processes and peripherally-related processes. Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, and custom databases)What You'll Bring
  • Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
  • Bachelor's degree, certificate in Technical Writing, or equivalent professional experience
  • Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
  • Markup language experience (such as HTML, XML, DITA XML, or SGML)
  • Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
  • Content Management System (CMS) experience (such as SDL/RWS, etc.)
  • Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)Compensation and BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
    • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
    • Family-building, fertility, adoption and surrogacy benefits
    • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
    • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
    • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
    • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
    • Company paid Basic Life, AD&D, short-term and long-term disability insurance
    • Employee Assistance Program
    • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
    • Back-up childcare and parenting support resources
    • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
    • Weight Loss and Tobacco Cessation Programs
    • Tesla Babies program
    • Commuter benefits
    • Employee discounts and perks programExpected Compensation: $100,000 - $180,000/annual salary + cash and stock awards + benefits.Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.
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Keywords: Tesla, Inc., Palo Alto , Sr. Technical Writer, IT / Software / Systems , Palo Alto, California