Business Analyst
Company: Advserv
Location: Palo Alto
Posted on: March 3, 2025
Job Description:
Business AnalystMain focus: Drive data-informed decision-making
by translating user needs into impactful reporting strategies with
actionable metrics to advance the Foundation's philanthropic
goals.Location: Palo Alto, CA (Hybrid) preferred or Remote-eligible
(U.S. only) for an exceptional candidate. For remote candidates:
compensation will be based on geographic region.ABOUT THE
FOUNDATIONThe Lucile Packard Foundation for Children's Health, in
partnership with Stanford Medicine and Lucile Packard Children's
Hospital, unlocks philanthropy to transform health for children and
families in Northern California - and around the world. Through
fundraising and grantmaking, the Foundation drives scientific
research, innovation, and policy change that will improve care,
advance cures, and reform healthcare systems for this and future
generations.WHAT YOU'LL DOLeveraging your knowledge of both
philanthropy and business intelligence, you will play a critical
role in enabling the Foundation to make key business decisions
informed by data. You will work in close partnership with the
Director of CRM Operations, Data and Reporting and Director of
Business Intelligence to support a comprehensive reporting strategy
that transforms data into useful and visible information. This
position reports to the Director of CRM Operations, Data and
Reporting with dotted line accountability to both the Senior
Advisor to the CEO/Interim Advancement Services Lead and the
Director of Business Intelligence. Using your ability to translate
end users' desire for information into metrics that support our
fundraising goals, you will help define and develop reports that
provide the most relevant data in an easily accessible form,
facilitating the engagement of prospects and increase in
philanthropic support for our mission.The compensation range for
this role is $105k-125k annually.YOU'LL BE RESPONSIBLE FOR---
- Meet with business partners to understand their strategy and
objectives to translate frontline business needs into data
processes, workflows, and reporting that support and facilitate
fundraising work. This includes defining detailed requirements,
establishing clear definitions, proposing and iterating solutions,
and documenting methodology and definitions, adhering to best
practices but flexing to support specific needs of the
organization.
- In partnership with Director of Business Intelligence (who
serves as the primary report developer), develop, validate/test,
and deploy reports and data visualizations and business processes
that provide the fundraising team with the information they need to
make business decisions, helping to prioritize resources and engage
prospects.
- Facilitate iterative feedback process among end users and
developers to ensure functionality aligns with requirements,
influence decisions based on prior implementation experience.
- Ensure end user satisfaction by seeking feedback through
one-on-one meetings, surveys, and other methods of securing high
adoption and satisfaction.
- Ensure a high level of service, productivity and adherence to
quality standards, deadlines, and procedures.
- Serve as a subject matter expert in regard to process and
procedures for complex technical and functional development
systems. Identify gaps in current system and propose
solutions.
- Create and maintain comprehensive instructions and definitions
associated with different business intelligence tools to ensure
consistent, clear and complete understanding of the tool.
- Provide ad hoc reporting and analysis of giving, prospect
movement/engagement, gift officer activity, and other relevant
information to inform fundraising strategy.
- Aid in organizational readiness for CRM conversion.
- Provide training and support to end users on business
intelligence resources.
- Identify ways to influence and drive process improvements in
the Foundation's data management and reporting practices and make
recommendations accordingly.
- Complete special projects as needed and assigned.YOU MUST
HAVE---
- Advanced working knowledge of Blackbaud's The Raiser's Edge
database or extensive experience with other nonprofit CRM
solutions. Experience writing SQL and creating Power BI reports
strongly preferred.
- Experience gathering requirements from business units and
translating those to programmers and developers.
- Experience successfully partnering with stakeholders to
understand data and reporting needs and analyze, interpret,
summarize and present information effectively, including visually.
Proactive approach to user efficiency.
- Experience developing business analytic tools in a fundraising
environment strongly preferred.
- Experience with dimensional modeling preferred.
- Bachelor's degree or equivalent combination of education and
experience in database management, report writing and data
analytics. At least four years of relevant work experience.
- Experience demonstrating an advanced knowledge of data
management principles and techniques.YOU'LL BE SUCCESSFUL IF YOU
POSSESS THE FOLLOWING:Data Analysis & Reporting - Ability to
translate data into actionable insights that support strategic
decision-making.CRM Management & Data Integration - Expertise in
managing and leveraging nonprofit CRM systems like Blackbaud's The
Raiser's Edge.Stakeholder Engagement & Collaboration - Skill in
gathering requirements and partnering with diverse teams to align
data solutions with business needs.Business Intelligence
Development - Proficiency in creating effective reports, dashboards
and interactive visualizations using tools like SQL and Power
BI.Process Improvement - Capacity to identify inefficiencies and
implement data management enhancements to drive organizational
effectiveness.Working at the FoundationWE OFFER EXCELLENT BENEFITS
& PERKS, INCLUDING---
- Generous leave, including PTO, holidays, Summer Fridays, and a
sabbatical (after 7 years of employment)
- Annual bonus
- Retirement plan + employer match
- Premium Medical and Dental coverage
- FSA + dependent care FSA
- Employer-paid life insurance
- Legal services plan
- Commuter Benefits, including CalTrain "Go Pass" Program
- 4-week paid maternity and paternity leave for new parents
- Stipend for home office and mobile phone
- If remote, frequent opportunities to visit our beautiful HQ in
Palo AltoWE'RE DYNAMIC---The Foundation is a dynamic organization
in a rapidly changing industry. Therefore, the responsibilities
associated with this position will evolve and grow in accordance
with LPFCH's business needs and growth plans. More specifically,
the incumbent may be required to perform additional and/or
different responsibilities based on the future growth plans for the
Foundation.WE STRIVE TO EMBODY OUR CULTURAL
TOUCHSTONES---Mission-first - We can never lose sight of why we
exist and who we are here to serve.Good of the whole - We share
responsibility for overall results, think of what's best for the
team and organization, and act as responsible stewards of
resources.Bold and bendy - We're unapologetically ambitious for our
mission, creative, and take risks by trying new things.Sweat the
big stuff - We're clear on our priorities, calibrating effort and
resources to audience and impact: the higher the return, the
greater the investment.Make it happen - We're focused on outcomes;
only as much process as necessary to make good decisions and take
action. Prepared with ideas and solutions for every
challenge.Community matters - We embrace diversity and practice
inclusion. online by submitting a cover letter and resume.
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Keywords: Advserv, Palo Alto , Business Analyst, Professions , Palo Alto, California
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