Complex Service Technician II

Company: Johnson Controls
Location: San Leandro
Posted on: October 6, 2024

Job Description:

Johnson Controls seeks a Complex Service Tech II to perform system service and maintenance, including preventative maintenance, commissioning, and installation of electronic control systems.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Our teams are uniquely positioned to support a multitude of industries across the globe, offering opportunities for development through meaningful work projects and learning experiences.

We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Our company culture empowers employees to build their best future, where their voice and ideas are heard.

Key Responsibilities:

• 
  
• Diagnoses and repairs complex electronic control system malfunctions, requiring extensive knowledge of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
  
• Provides sketches of field changes and discrepancies for engineering corrections and drawings.
  
• Communicates with customers upon arrival and before leaving the work site, ensuring high levels of customer satisfaction.
  
• Manages assigned work to meet professional execution, of time and customer satisfaction.
  
• Adheres to all Johnson Controls and customer safety standards, providing safety awareness on work sites.
  
• Mentors and trains mechanical workforce on building automation systems.
  
• Compiles job documentation, such as certificate of completion, customer training forms, training certificates and punch lists.
  
  
  Requirements:
  
  • 
    
  • Computer technology, 3-5 years of industry experience or experience in servicing electronic systems.
    
  • Generally required knowledge of Low Voltage controls systems, site preparation, peripheral equipment installation and servicing techniques.
    
  • Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner.
    
  • Ability to explain technical information to technical and non-technical people.
    
  • PC experience required and the ability to program System, American Dynamics, Avigilon, Lenel, Genetec, Kantech, Amag and others.
    
    
    Preferred Qualifications:
    
    • 
      
    • Vocational School four-year program or an Associate degree in electronics, Systems, computer technology, similar field plus three years of industry experience or five years of experience in servicing electronic industry.
      
    • Ability to explain technical information to technical and non-technical people.
      
    • Leadership skills to support the activities of Tech's and Subcontractors working on complex, non-critical Building Automation equipment on a job site.
      
    • Proficient in Networking & Servicer Software.
      
      
      Benefits:
      
      • 
        
      • Competitive salary.
        
      • Paid vacation/holidays/sick time.
        
      • Comprehensive benefits package including 401K, medical, dental, and vision care.
        
      • Extensive product and on the job/cross training opportunities.
        
      • Encouraging and collaborative team environment.
        
      • Dedication to safety through our Zero Harm policy.
        
      • Company vehicle, Tools, and Equipment to complete all jobs.
        
      • Providing Scheduling and management support.
        
      • JCI Employee discount programs.
        

Keywords: Johnson Controls, Palo Alto , Complex Service Technician II, Professions , San Leandro, California