Service Specialist

Company: Epiq Systems, Inc. -
Location: San Francisco
Posted on: October 30, 2024

Job Description:

It's fun to work at a company where people truly believe in what they are doing!Job Description:Mail ServicesIncludes metering, sorting, and distributing mail and accountable packages per schedule.Copy ServicesIncludes accurately producing copy, print and scan projects per written instructions.ReceptionIncludes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.Hospitality ServicesIncludes coordinator and upkeep of client conference rooms, common areas, and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.Floor CoordinationIncludes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.Facilities ServicesMay include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is 18.67 to 22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!About UsEpiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.
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Keywords: Epiq Systems, Inc. -, Palo Alto , Service Specialist, Other , San Francisco, California