Project Management Security Technical Operations Lead Professional Melbourne, AU

Company: Avature
Location: Palo Alto
Posted on: March 14, 2025

Job Description:

As part of a team based on client site in Melbourne CBD, this role is responsible for overseeing delivery of all managed security services for a key client. This is a critical role that requires a special blend of hands-on security technical skills combined with consulting delivery experience with the ability to foster excellent relationships with stakeholder groups.Your role and responsibilities:

• Manage and lead the governance of security operations services to support client maintaining a robust security posture.
• Act as escalation point for client related to any matter on managed security services.
• Establish key security performance indicators that ensure proper service delivery and continuous service improvements.
• Ensure that the Cyber Security team is on top of the day-to-day security platform management, monitoring, detection, analyses, and response to threat indicators, malicious activities from security systems and intelligence.
• Ensure security detection, protection, response, and recovery standards, processes and procedures are up to date, maintained and followed.
• Liaise with other teams (internal and external) to ensure threat indicators are rated by severity and responded to in a manner consistent with the threat.
• Define, measure and produce aggregated performance metrics and progress report across all functions of cybersecurity services delivered to client.
• Ensure that the Cybersecurity operations team is constantly equipped with the necessary security advice, guidance, and technical expertise resulting in outstanding service delivery.
• Previous client delivery experience within security operations environment.
• Experience in large scale IT security operations practices with proven understanding of IT technologies and current threat landscape.
• Excellent analytical and problem-solving skills, with the ability to prioritise and manage multiple complex projects simultaneously.
• A thorough understanding of customer service-related performance metrics.
• Experience in crisis management.
• Understanding of regulatory frameworks such as AESCSF, SOCI Ac.
• Technical experience on Network security, Firewalls, IPS, Proxies, PAM Platforms, Endpoint security (AV/EDR), SIEM, Email security.
• Due to the nature of the role, you are required to work 5 days onsite and be an Australian Citizen.Required education: Associate's Degree/College DiplomaPreferred education: Associate's Degree/College DiplomaRequired technical and professional expertise:Core Security Expertise:
  • Proxies & Secure Web Gateways: Prisma (preferred), Zscaler.
  • Load Balancers: F5 BIG-IP, Citrix ADC.
  • NAC & Zero Trust: Cisco ISE (preferred), Aruba ClearPass, Zero Trust implementations.Security certifications such as:
    • CISSP: Certified Information Systems Security Professional.
    • CISM: Certified Information Security Manager.
    • GSNA: GIAC Systems and Network Auditor.
    • GSLC: GIAC Security Leadership Certification.Exposure to Operational Technology (OT) / Industrial Control Systems (ICS) is preferred. Energy/Utilities experience is desirable.ABOUT BUSINESS UNITIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers.ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition.OTHER RELEVANT JOB DETAILSJob Title: Security Technical Operations LeadJob ID: 19625City: MELBOURNEState: VictoriaCountry: AustraliaWork arrangement: OnsiteArea of work: Project ManagementEmployment type: RegularPosition type: ProfessionalNo TravelCompany: (0008) IBM Australia LimitedShift: General (daytime)
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Keywords: Avature, Palo Alto , Project Management Security Technical Operations Lead Professional Melbourne, AU, Executive , Palo Alto, California