JUNIOR PRODUCT MANAGER- END TO END CUSTOMER JOURNEY
Company: Intelliswift
Location: San Francisco
Posted on: October 19, 2024
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Job Description:
Junior Product Manager- End to End Customer Journey$63.96 per
hour on W23 MonthsWe're on a mission to hire the very best and are
committed to building exceptional employee experiences where
everyone is respected and has access to equal opportunity. We
realize that new ideas can come from everywhere in the
organization, and we know the next big idea could be yours! The
Opportunity We are looking for someone to help us define the future
of customer product experiences across Digital Media portfolio. In
this meaningful role, you will engage with cross-functional teams
across every step in the customer journey working to ensure we
launch new products with best-in-class experiences while also
driving improvement to existing ones among biggest flagship
products.Our team needs someone that is passionate about building
better customer experiences enabling us to continue delivering on
our brand promise, creativity for all. Help us become the best in
the industry at end-to-end customer journey management. What you'll
Do --- Dive deep into understanding products go to market strategy,
competitive landscape, and how the experience we plan to deliver
aligns with the needs of a customer--- Identify key personas and
customer journeys, map flows, and diagnose performance by mining
data across many sources--- Interview customers, develop user
tests, and identify breakdowns in the customer journey as the
customer experiences it--- Size and prioritize opportunities based
on quantitative and qualitative methods--- Facilitate discussions
with cross-functional teams to develop solutions and drive action
across the organization What you need to succeed --- 5+ years of
experience in product management, ideally with a focus within the
consumer software industry. Are you in business development
strategy or product marketing? We still want to hear from you!---
Experience managing through ambiguity and making sound decisions
with incomplete/ imperfect data; proven track record to assess
tradeoffs, thoughtfully prioritize, and maintain a bias for
action--- Experience with creative/design tools and processes---
Excellent collaboration skills, incorporating other's points of
view, and helping to align interests--- Strong cross-functional and
executive-level communication and presentation abilities--- MBA
preferred (or equivalent practical experience)
Keywords: Intelliswift, Palo Alto , JUNIOR PRODUCT MANAGER- END TO END CUSTOMER JOURNEY, Executive , San Francisco, California
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here to apply!
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