Customer Development Manager - Sales
Company: Ryder System
Location: Benicia
Posted on: October 2, 2024
Job Description:
Job Seekers can review the Job Applicant Privacy Policy by
clicking HERE. () BUILD ON YOUR SALES CAREER WITH A COMPANY THAT
HAS A FUTURE. At Ryder, our most important competitive advantage is
our people. CULTURE-INTEGRITY-FAMILY. As a " CDM ," you'll be part
of a dynamic team, equipped to succeed and empowered to develop
your sales career.
- Top Technology Provider for Food & Beverage Supply Chain
- Top Third-Party Logistics (3PL) Provider to the Retail
Industry
- Largest Electric Truck Footprint in the US Job Summary The
Customer Development Manager position is responsible for the
management of assigned accounts in the Business Unit (BU); the
education/development of customer interest in additional Ryder
services (including Full-Service Lease, Programmed Maintenance,
Lease Financing, Fleet Management Services and Dedicated Contract
Carriage) by utilizing the Ryder Sales Process. Your ability to
build and maintain relationships is critical to the success in this
role. The position requires ground travel and includes salary,
mileage reimbursement, company cell phone, and excellent monthly
commission potential. Some travel may apply for training. We also
offer a full benefits package, 401k employer match, and a discount
on shares! Salary is determined based on internal equity; internal
salary ranges; market data/ranges; applicant's skills; prior
relevant experience; certain degrees or certifications, etc. The
base salary for this position ranges from $65K to $72K. Employees
may also be eligible for commissions, as applicable. Book of
Business - Salinas, San Jose, San Francisco, Hayward, Benicia &
Rohnert Park YOUR JOB SEARCH ENDS HERE Check out these videos!
Ryder's been named: "_ Top Company for Women to Work for in
Transportation () _" by Women in Trucking, one of Fortune
Magazine's "_ World's Most Admired Companies () _," one of "_
America's Most Responsible Companies () _" by Newsweek. We have the
largest EV footprint in the U.S. In addition to that , Verizon has
recognized us with their Supplier Environmental Excellence Award ()
. Essential Functions
- Maintain regular and consistent contact with customers to meet
customer requirements. Develop sales penetration plan. Segment
account base by opportunity for growth and potential for risk.
Present Ryder services and capabilities. Develop relationships with
all customer buying influences. Develop complete understanding of
customers business, goals and objectives. Work with RIL to develop
opportunities for the application of those services as appropriate.
Serve as facilitator between customer and Ryder departments or
Ryder vendors.
- Ensure contracted services are delivered to customer.
Orchestrate the development of a productive working relationship
with the customer. Maintain appropriate customer contact.
Understand and manage customer satisfaction perception. Conduct
regularly scheduled customer reviews. Monitor CSI results by
account. Develop knowledge base of competitive alternatives.
Contribute to an effective transition of accounts sold.
- Proactively anticipate problems through continuous dialogue
with customer & Ryder staff. Supply customer with information
regarding operational performance. Learn customers business &
operations
- Training and improvement of sales skills, industry knowledge
and personal growth needs Additional Responsibilities
- Performs other duties as assigned. Skills and Abilities
- Demonstrates problem solving skills
- Strong verbal and written communication skills
- Effective interpersonal skills
- Ability to analyze and interpret financial data
- Ability to leverage customers financial data to determine needs
and solutions match
- Ability to work within various geographic and demographic
environments
- Ability to guide, engage, and impart knowledge to others
- Willingness and ability to work with and mentor new sales
employees
- Ability to work independently and as a member of a team
- Ability to work in team concept while holding self fully
accountable
- Flexibility to operate and self-driven to excel in a fast-paced
environment
- Capable of multi-tasking, highly organized, with excellent time
management skills
- Detail oriented with excellent follow-up practices
Qualifications
- Bachelor's degree required in Business, Marketing,
Transportation or equivalent experience
- Five (5) years or more demonstrated consecutive sales and
customer relationship management experience in prior sales
responsibilities required DOT Regulated: No Job Category: Outside
Sales Ryder is proud to be an Equal Opportunity Employer and Drug
Free workplace. All qualified applicants will receive consideration
for employment without regard to race, religion, color, national
origin, sex, sexual orientation, gender identity, age, status as a
protected veteran, among other things, or status as a qualified
individual with disability. Job Seekers can review the Job
Applicant Privacy Policy by clicking HERE. () Current Employees: If
you are a current employee at Ryder (not a Contractor or temporary
employee through a staffing agency), please click here ($3.htmld)
to log in to Workday to apply using the internal application
process.
Keywords: Ryder System, Palo Alto , Customer Development Manager - Sales, Executive , Benicia, California
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